Last updated: 17 July 2026
At Nazrana Gifting (“Nazrana,” “we,” “us,” “our”), we respect your privacy and are committed to protecting it. This Privacy Policy explains what information we collect, how we use it, and the choices you have, when you visit nazranagifting.com or place an order with us (the “Site”).
By using the Site, you agree to the collection and use of information as described in this policy.
1. Information We Collect
a) Information you give us directly
•Name, email address, phone number, billing and shipping address
•Payment information (processed securely by our payment gateway — we do not store your card/UPI details on our servers)
•Order details (products purchased, quantities, gift messages, delivery instructions)
•Any information you share with us via contact forms, WhatsApp, email, or customer support
•For bulk/corporate enquiries: company name, GSTIN (if applicable), order requirements
b) Information collected automatically
•IP address, browser type, device information
•Pages visited, time spent on Site, referring website
•Cookies and similar tracking technologies (see Section 5)
c) Information from third parties
•If you interact with us via social media (e.g., Instagram, WhatsApp), we may receive information you’ve made available through those platforms.
1. How We Use Your Information
We use the information we collect to:
•Process and fulfil your orders, including bulk and corporate orders
•Communicate with you about your order status, shipping, and delivery
•Respond to enquiries and provide customer support
•Send promotional emails/messages about offers, new collections, or festive gifting ideas (only if you’ve opted in; you can unsubscribe anytime)
•Improve our Site, products, and customer experience
•Detect and prevent fraud or misuse of the Site
•Comply with legal obligations
1. How We Share Your Information
We do not sell your personal information. We share it only where necessary:
•Shipping partners/couriers — to deliver your order (name, address, phone number)
•Payment gateway providers — to process payments securely (e.g., [Razorpay/PayU/Stripe — name your actual provider])
•Service providers — website hosting, analytics, and email/SMS providers who help us operate the Site
•Legal requirements — if required by law, court order, or government request
All third parties we work with are required to handle your data securely and only for the purpose we’ve engaged them for.
1. Data Security
We use reasonable technical and organisational measures (including secure servers and encrypted payment processing) to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
1. Cookies
We use cookies and similar technologies to:
•Keep items in your cart between visits
•Understand how visitors use the Site (via analytics tools)
•Remember your preferences
You can disable cookies through your browser settings, though this may affect some Site functionality (like the shopping cart).
1. Your Rights
You have the right to:
•Access the personal information we hold about you
•Request correction of inaccurate information
•Request deletion of your data, subject to legal/record-keeping requirements (e.g., we may need to retain order records for tax purposes)
•Opt out of marketing communications at any time
To exercise any of these rights, contact us at [privacy@nazranagifting.com / your email].
1. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including any legal, accounting, or reporting requirements (typically order records are retained for [5 years] per applicable Indian tax law).
1. Children’s Privacy
Our Site is not directed at children under 18. We do not knowingly collect personal information from children.
1. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.
1. Contact Us
For any questions about this Privacy Policy, reach us at:
•Email: [nazranagifting1@gmail.com]
•Phone: [8279731399]
